![]() Individual Dehydrator Parts purchased are not covered by warranty unless they are received through a warranty claim on a previously purchased product. HOW LONG DOES THE COVERAGE LAST? The Warranty Period for Commercial and Industrial Dehydrators, as well as their accessories, is 3 years from the original date of purchase. The technician will then return onsite to service and fix the product. If the latter, Commercial Dehydrators Australia will ship the required replacement parts to the service address. Once the issue has been identified, the technician will either fix the defect immediately or notify Commercial Dehydrators Australia of replacement parts needed. Send out a service technician to investigate the defect. If the defective part of the product is already identified, we will ship the replacement part and have a service technician come onsite to replace and install once it has arrived. *Does not apply to custom industrial orders* 2. Send a brand-new replacement of the defective product. WHAT WILL WE DO TO CORRECT PROBLEMS? Commercial Dehydrators Australia will action 1 of 3 scenarios based on the defect and the product purchased 1. During the Warranty Period, Commercial Dehydrators Australia will repair, at no charge, products or parts of a products that proves defective under normal commercial use. WHAT DOES THIS WARRANTY COVER? This Commercial Warranty covers any defects for material or workmanship under normal commercial use during the Warranty Period. Further information can be found on our warranty page. In this case, a replacement product or part/s assumes the remaining warranty of the original Physical Goods or 180 days from the date of replacement or repair, whichever is longer. Individual Parts purchased are not covered by warranty unless they are received through a warranty claim on a previously purchased product. HOW LONG DOES THE COVERAGE LAST? The Warranty Period for BenchFoods products, as well as their accessories, is 3 years from the original date of purchase. ![]() If the latter, BenchFoods will ship the required replacement parts to the service address. ![]() Once the issue has been identified, the technician will either fix the defect immediately or notify BenchFoods of replacement parts needed. *Does not apply for custom industrial orders 2. WHAT WILL WE DO TO CORRECT PROBLEMS? BenchFoods will action 1 of 3 scenarios based on the defect and the product purchased 1. During the Warranty Period, BenchFoods will repair, at no charge, products or parts of a products that prove defective under normal commercial use. In this case, a replacement product or part/s assumes the remaining warranty of the original Physical Good or 180 days from the date of replacement or repair, whichever is longer. ![]() *Does not apply for custom industrial orders* 2. ![]()
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