![]() ![]() Customers can request all their data by sending an email to. GDPR and Data RetentionĬustomers can delete all their data by sending an email to. Email verification based sign-in (a random magic code is sent to the user’s email every time).Krisp supports three authentication methods for users: All production databases and customer data are encrypted at rest with AES-256 (no exception). ![]() TLS 1.2 is enforced throughout all our services (no exception). More information on how Azure uses customer data is available via this link. Microsoft Azure doesn’t use customer data for their internal trainings. Microsoft Azure is ISO 27001:2013, GDPR, and HIPAA compliant. In addition, Krisp uses Microsoft Azure services to generate meeting summary from meeting transcripts. Krisp uses in-house speech to text technology on the end user’s device to generate meeting transcript (voice audio data NEVER leaves the machine). Krisp has implemented industry-standard security best practices to ensure the highest level of security around user data. In case the user decides to delete call transcripts or meeting summaries, they are completely wiped from Krisp’s infrastructure (we use the “ hard-delete” method which safeguards user data from being recovered after demolition). Krisp doesn’t use this data for any other purposes. Krisp stores meeting transcripts and summaries only in connection with providing these services to the user. Generated meeting transcripts and summaries belong to the user. Meeting transcripts are generated on the user’s machine without Krisp recording the meeting. This is a security standard practice in the industry. These situations are monitored through automated means. Any access to user data is possible only in “break-the-glass” situations by duly trained Krisp employees who are bound by a duty of confidentiality for Krisp and Krisp customer data. Transcripts and meeting notes are stored encrypted with strictly limited access. When the Meeting Notes feature is enabled, Krisp stores the meeting transcripts and summaries in its cloud (voice audio data is NOT included). This means that the user’s voice audio data NEVER leaves the user’s device and is hence never seen by Krisp Cloud. Krisp processes all audio data on the user’s device. How many times the user has pronounced “filler sounds” such as “um”, “ah”, “eh”….Total time the user has been speaking in the call.Time and duration when Krisp has been used.Call insights metadata (see section Insights below).Microphone, speaker names which Krisp is being used with (e.g.Application name which Krisp has been used with (e.g.Payment history and invoices (credit card numbers are stored at Stripe).No email addresses will be stored if the customer is using device-based authentication. ![]() Email addresses (if the customer is using email-based signup).Krisp stores the following customer data in its cloud: This data never leaves the user’s machine. Krisp processes all voice audio data on the end user’s machine. Krisp is designed as a virtual microphone and speaker and hence can plug into any other app. Krisp (Windows and Mac) is a desktop app which removes background noise while the user is doing calls, video meetings, making recordings or podcasts using their favorite apps (Zoom, Skype, Loom, Squadcast, etc). You can do so by contacting our security email address. If you have any questions or concerns related to our HIPAA compliance or data security practices, we encourage you to reach out to our dedicated security team. To meet the requirements of the HIPAA Security Rule, Krisp must offer certain administrative, technical, and physical safeguards to ensure the confidentiality, integrity, and availability of ePHI. ![]() Please contact if you would like to review the full report. You can download the SOC-2 Type II audit executive summary from here. Information Security program is lead by the Head of Security Krisp. Krisp employs information security policies and there is an executive-level commitment to implement and follow the policies throughout the organization. Found a bug ? We got a bug bounty program ! Please refer to our Responsible disclosure policy ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |